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Get paid when people book, not when they turn up

Groopla takes card payments as part of booking, sells class packs and monthly passes, and can ask for a deposit instead of the full price. Money goes straight to your own Stripe account.

Pay as you book

Set a price on an activity and clients pay by card while they book. Their spot is held for a few minutes while they pay, then confirmed.

Class packs and passes

Sell a pack of 10 classes, a monthly unlimited pass or anything in between. Groopla uses the right pass when a client books.

Deposits

Ask for part of the price up front and take the rest at the door. Set it for the whole studio or per activity.

Your own Stripe account

Connect Stripe once in settings. Payouts land in your account on Stripe’s usual schedule.

Late cancellations count

Decide whether a late cancellation uses up the class from a pass or isn’t allowed at all.

Paid at a glance

Every booking shows whether it was paid, covered by a pass or is still due, and reports add up revenue and pass sales.

Why take payment up front

A free booking is easy to forget. Once people have paid for a class or a pass, they tend to turn up, and when they can’t, they cancel in time for someone on the waitlist to take the spot.

It also ends the end-of-class queue for card readers and the spreadsheet of who still owes you.

How passes work

You create the passes you sell: a name, a price, how many classes it covers (or unlimited) and how many months it lasts. Clients buy them from your booking page, and you can also give one to a client by hand.

When someone with a pass books, Groopla picks the pass that runs out first and takes one class from it. Cancel in time and the class goes back on the pass.

  • Class packs: a set number of classes, with or without an expiry date.
  • Time passes: unlimited classes for a number of months.
  • Drop-ins: pay for one class at the price you set on the activity.

Setting it up

Turn on online payments in settings and connect your Stripe account. Then add prices to your activities, and passes if you sell them. Activities without a price stay free to book.

Questions

Which plan includes online payments?

All of them. Paid plans add no Groopla fee, only Stripe’s own; on the Free plan Groopla keeps 2% of each online payment.

Do I need a Stripe account?

Yes. You connect your own Stripe account, so payments and payouts are yours and show up in your Stripe dashboard.

Can clients still pay at the door?

Yes. Leave the price off an activity, or ask only for a deposit and take the rest in person.

What happens if a client doesn’t finish paying?

Their spot is held for a few minutes while they pay. If they don’t, the spot goes back on sale.

Read next

Get paid before class starts

Connect Stripe, set your prices and share your booking link.