One spot per machine
Set the capacity to the number of reformers in the room. Nobody can book a ninth spot on eight machines, even when two people tap at the same moment.
Every reformer booked, every week
A reformer class has six or eight machines, so one empty spot is a big share of the room. Groopla stops bookings at the number of machines and takes payment before anyone clips in. When someone cancels, the waitlist fills the machine.
Reformer and mat, priced apart
Add Reformer, Mat and Tower as separate activities, each with its own price, length and capacity, and run them from the same timetable.
Intro sessions for newcomers
Put a beginners’ reformer session on the timetable with its own price, so new clients learn the machine before they join a mixed class.
Packs that suit Pilates
Sell 5- and 10-class reformer packs with an expiry date, or a monthly pass. Bookings use the pack that runs out first.
Deposits for small classes
Ask for part of the price when people book, so a reformer spot isn’t held by someone who never meant to come.
A waitlist on every class
When the machines are taken, clients join the waitlist, and a cancellation goes straight to the next person in line.
Small classes need firmer rules
In a 25-person mat class one no-show goes unnoticed. In a reformer class of six it’s a sixth of your income for that hour, and someone on the waitlist could have had the machine.
You set the rules once in Groopla, and they apply to every booking without anyone enforcing them at the front desk:
- A cancellation window, for example 12 hours, after which clients can’t cancel for free.
- Whether a late cancellation still uses up the class from a pack.
- How many no-shows pause someone’s online booking, and for how long.
- How far ahead booking opens, so regulars can’t hold every 7:00 spot a month in advance.
Instructors who teach on the machines
Invite each instructor with their own login. They see the classes they teach, who’s booked, and mark attendance on their phone at the start of class. They don’t see your settings or your revenue.
If an instructor is ill, change the teacher on the session and the booked clients are told.
A typical week in Groopla
A studio with eight reformers and a mat room might run Reformer Foundations on Monday and Wednesday at 18:00 for eight people, Reformer Flow four mornings a week, and two Mat classes for fifteen. Each is set up once as a weekly class and stays on the calendar twelve weeks ahead.
Clients buy a 10-class reformer pack online, book from their phone with a text code, and get a reminder the day before. When someone cancels at 21:00 for the 7:00 class, the first person on the waitlist gets the machine and a text saying so.
Questions
Can reformer and mat classes have different prices?
Yes. Each activity has its own drop-in price and deposit. You can sell separate packs for each, or one pass that covers everything.
Can clients choose a specific reformer?
No. Groopla books a spot in the class, not a numbered machine. You assign machines as people arrive.
Can I run a private or duet session?
Yes. Add it as an activity with a capacity of one or two and put it on the timetable like any other class.
What does it cost for a single-room studio?
The Free plan covers up to 20 clients a month. Studio is €59 a month for up to 150 active clients, with no fee on payments.
Read next
- Online payments and passes Card payments, class packs, monthly passes and deposits.
- Automatic waitlists Cancelled spots go to the next person in line, who gets a text.
- SMS reminders Texts and emails for bookings, changes and upcoming classes.
- For yoga studios A weekly timetable, class packs and full mats.
- For personal trainers Small-group sessions and bootcamps, run from your phone.
- How to write a cancellation policy for group classes The window, what a late cancellation costs, a no-show rule and a template to copy.
Keep every reformer busy
Set up your reformer and mat classes today and send clients one link to book.